CRM
Salesforce Wins $1.6 Billion VA Contract for AI Agents
Article Summary
BUY- Salesforce (NYSE: CRM) rose 1.48% intraday after announcing that US Department of Veterans Affairs awarded it a $1.6 billion, three-year agreement to modernize care and service delivery through its Missionforce government unit.
- The deal covers AI agents for round-the-clock contact center support, patient triage and care coordination, alongside data integration through MuleSoft and Data 360 and analytics via Tableau, with VA serving more than 17 million veterans across 170 medical centers and over 1,100 outpatient clinics handling more than 82 million direct-care appointments in 2025.
- Slack is already deployed across more than 150 VA sites, with the target being to cut average appointment scheduling time from 28 days to minutes once fully deployed, supporting initiative covering more than 40,000 provider services.
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Growth Stock Scoring Breakdown
| METRIC | VALUE | WEIGHT | ANALYSIS |
|---|---|---|---|
| Sales Growth TTM ? | 11.0% | 25% | 50.0 ptsMeets Minimum (11.0%) - Passes screener |
| EPS Growth Next 5Y ? | 12.8% | 25% | 35.0 ptsBelow Screener (12.8%) - Modest outlook |
| Target Price Upside ? | 45.0% | 20% | 95.0 ptsHuge Upside (45.0%) - Target: $237.27 vs Current: $163.66 |
| Gross Margin % ? | 75.1% | 15% | 100.0 ptsExceptional (75.1%) - Strong pricing power |
| Drawdown from 52-Wk High ? | -40.3% | 15% | 80.0 ptsSolid Dip (-40.3%) - Good entry zone |
Disclaimer: This rating is for informational purposes only and is not financial advice.
All data sourced from Finviz.
Always conduct your own research and consult with a financial advisor before making investment decisions.
Past performance does not guarantee future results.
About CRM
- Salesforce, Inc. provides customer relationship management technology services that connect companies and customers together in the United States, Europe, and the Asia Pacific.
- The company offers Agentforce, which enables customers to build, deploy, and manage enterprise-grade, autonomous AI agents at scale, enabling humans and agents to work together; Agentforce Sales, an integrated platform that brings together the power of humans with AI agents to help sales teams for selling, managing, and automating entire sales processes; Agentforce Service, which enables companies in every industry to bring all of their customer, employee, IT, and field service needs onto one integrated AI-powered platform; Data 360, a data engine that gives AI agents their context and serves as the foundation for how customers unify service offerings, making their data actionable for both humans and agents; Informatica, an AI-powered data management platform that enables customers to discover, integrate, govern, and deliver trusted data at scale across hybrid and multi-cloud environments; and Slack, a conversational interface for the agentic enterprise where people and agents work together, connecting knowledge, actions, and data in real time.
- It also provides marketing platforms; commerce services, which empower shopping experiences across various customer touchpoints; integration and analytics solutions; Salesforce Starter, a suite for small and medium-sized businesses that brings sales, service, marketing, and commerce together; and a field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs.
- It serves financial services, healthcare and life sciences, manufacturing, automotive, and government sectors.
- Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.